Shipping policy

Shipping Policy

We work to get orders moving as quickly as possible.

U.S. Shipping

We currently ship to customers within the United States.

Our fulfillment provider currently lists an estimated average U.S. shipping time of approximately 2 business days. Shipping and delivery times are estimates and are not guaranteed. Carrier delays, weather, holidays, address issues, and other circumstances outside our control can affect delivery.

Order Processing

Orders are submitted for fulfillment as quickly as possible after purchase.

Tracking

When tracking information becomes available, customers can use it to follow the progress of their shipment. Carrier tracking can sometimes take time to update after a tracking number is created.

Delivery Delays

If your order appears delayed or tracking has not updated for an extended period, contact us and include your order number and the email address used at checkout.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after fulfillment has begun.

Lost or Missing Packages

If tracking shows an order as delivered but you cannot locate it, first check the delivery location and with other members of your household. If the package is still missing, contact us with your order number so we can review the shipment.

Shipping Questions

For questions about an existing shipment, use our Contact page and include your order number whenever possible.